talks

day one

12:30 | How coffee shop technology can keep you operating amidst a pandemic

13:30 | Why good water will change your coffee

14:30 | Where to start when opening a coffee shop?

15:30 | Panel debate: Sustainability in the coffee industry & impacts of COVID-19

day two

Has COVID-19 changed the coffee shop landscape? | 10:30

 Cutting carbon with milk alternatives | 11:30

Panel debate: How important are seasonal trends? | 12:30

Diversifying your coffee shop – increasing your revenue streams | 13:30

Interview: Why choose good beans for your coffee shop? | 14:30

Interview: Women in Coffee | 15:30

day three

10:30 | Panel debate: Customer service during a pandemic. The ups & downs of the last 12 months

11:30 | Interview: Working in coffee – a career in speciality coffee

12:30 | Focus on speciality: the impact of COVID-19 on farmers and route ahead

13:30 | Running a hospitality business during a pandemic - the highs, lows & lessons learnt

14:30 | What to look for in a good coffee shop...

15:30 | Bean-to-bar chocolate - buying better chocolate

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